Work From Home Executive – Customer Support & Operations (Mumbai Candidates)

Key Responsibilities Manage customer and client inquiries via phone, email, and live web chat. Maintain accurate records of client interactions, lead statuses, and operational data in company CRM systems. Coordinate daily deliverables with team leads and participate in virtual team standups. Assist in resolving basic operational queries and onboarding documentation for users. Ensure high response standards and adherence to company data protection guidelines. Eligibility & Requirements Education: HSC / 12th Pass, Graduate, or Diploma holder in any stream. Location: Must be residing in Mumbai, Navi Mumbai, or Thane. Languages: Good communication skills in Marathi, Hindi, and English. Technical Setup: Laptop/Desktop with a stable high-speed broadband connection (min. 20 Mbps). Functional headset with microphone and webcam. Quiet, dedicated workspace during operational shifts. Basic working knowledge of MS Excel/Google Sheets, web browsers, and email handling. Perks & Benefits 100% remote work flexibility (zero daily local train commute). Internet & connectivity reimbursement allowances. Fixed monthly payout with performance-linked monthly bonuses. Paid onboarding and digital tools training provided for freshers. How to Apply Click Apply Now directly on the Pune City Live Jobs Portal. Upload your updated Resume / CV (PDF format preferred). Shortlisted candidates will receive an email/WhatsApp interview invite within 2–3 business days.